Walberg changed my seats.I think the personnel inUS air is rather rude And that i don’t wish to travel any more
Sad to say due to weather I used to be not able to get out with the tri towns promptly this earlier week. Nonetheless I am quite frustrated with American Airways shopper service.
just an electronic mail apologizing for that inconvenience attributable to the delayed flight would've been all I needed from someone within your functions.
Hello，I planned to question questions about carry a cat in the U.S. to China, so I called your Chinese service. The lady named Annie picked my mobile phone. I questioned my problem and she explained †there isn't any way†I claimed another person informed me it is feasible. She claimed †They may be lying†she did not give me any clarification. I made a decision to call all over again, A further lady answered my call.
So, There are many matter’s I've found which i will Notice here, and consider it my very own educational venting considering the fact that they do not serve The shopper well whatsoever with regards to this:
When I arrived in Newark, AA knowledgeable me that the ticket agent experienced did not “scan†my bag, and Therefore, even at 7:00 p.m., they might not organize for my bag to have on One more flight to Newark that evening.
My son had the worst knowledge in your airline. I are not able to show you the effects it had….He was resulting from fly into Pittsburgh from Miami — his flight was cancelled. He found out the Saturday night 10 hrs prior to his flight. He was then on maintain for an exceedingly very long time even though they ended up seeking to reroute him. He had an audition Together with the Pittsburgh Symphony on the Monday early morning the following day. Then the routed him on One more flight with extremely minimum time for you to transfer. half an hour. He acquired to the airport, that flight was delayed and he would overlook the transfer. They observed One more flight but only one seat, which he couldn't do on account of The truth that he needed to pay for his cello. Time following time he was on keep and the brokers were not really helpful. Finally he wound up obtaining to accept the one probability which was a flight to Charlotte followed by a remain right away and then on to Pittsburgh with any luck , one hour prior to audition. They stated they might not give him a lodge voucher about the phone or with the ticketing place, but there can be lots of folks handing them out in Charlotte.
Upon arrival in Panama with flight AA959 among the two luggages, a Roncato baggage, ( photographs attached ) value €189 arrived damaged. I right away went to the suitable Office environment Within the airport, where by the only remark was that they handed me a « checking Post Problems notice », which I enclose herewith. I expended the next day looking for a new baggage and attempting to get in contact with the workplaces by using the phone figures indicated to the stated doc devoid of, having said that, acquiring any reply – the cellular phone is never answered and the road goes blank after several minutes of ready, it does not matter which quantity I dial. I So commence my travel and upon my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I all over again make an effort to Get in touch with your Place of work in the airport, but the sole suggestions they might give me was to concern a grievance by means of your website, which I am now executing. In addition to the above, I do have another – and doubtless extra severe – criticism. At enough time of my reservation I paid out an additional $88 ($forty four Just about every) for more ease and comfort seats. To my shock, the seats turned out to become the normal – no more – seats.
I have already been on the telephone for 3 hrs attempting to solve a concern where my bag was break up open up and my possessions missing.
I love AA but you should be certain they assure things like the entertainment and also other matters are totally checked…..specifically for the very long haul.
Lastly we acquired all of our bags and of course certainly one of my luggage wasn't there. As predicted it absolutely was dropped, my sons car seat was lost. The exact same women that had lied previously spelled out that it had to be there, scanned in.
When I arrived at the airport I questioned both of those for the ticket counter, whenever we checked our bags, and while in find more info the Admirals Club to validate that we ended up in Organization Class. Both of those times I had been instructed we have been in Business. My Boarding Go confirmed seats 16A and 16B, as this is just one row behind Small business, I did not recognize until I boarded that we were truly in Mentor.
The crew customers were being probably the most non caring I've ever been with a flight with. It jogged my memory off my days from the hotel organization when we experienced union and non union teams. I won't ever fly American all over again I I need to go west I will generate.
As opposed to a repeat of this, It appears the climate needs to be viewed closer. There is as of now a 80% probability of rain, storm, probable tornado outbreaks.